privacy policy

introduction

Alpha. (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy outlines how we handle your personal information in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act).

1. collection of personal information

We collect personal information that is necessary for our business activities. This may include:

Contact details: Name, email address, phone number.
Usage data: Information on how you use our website.

2. use and disclosure of personal information

We use your personal information to:

Provide and improve our services.
Communicate with you.
Comply with legal obligations.

We do not disclose your personal information to third parties without your consent, except as required by law.

3. cookies

Our website uses cookies to enhance your experience. Cookies are small data files stored on your device. We use cookies to:

Remember your preferences.
Analyse website traffic.

You can control cookie settings through your browser. However, disabling cookies may affect your website experience

4. data security

We take reasonable steps to protect your personal information from misuse, loss, unauthorized access, modification, or disclosure. This includes implementing physical, electronic, and managerial procedures.

5. access to your personal information

You may access the Personal Information we hold about you and update or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing. We will not charge any fee for your access request but may charge an administrative fee for providing a copy of your Personal Information. To protect your Personal Information, we may require identification from you before releasing the requested information.

6. data retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. If you have any specific data retention preferences, please let us know.

7. australian privacy principles (APPs)

We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth). The APPs govern the way in which we collect, use, disclose, store, secure, and dispose of your Personal Information. A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at https://www.oaic.gov.au/.

8. changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

contact us

If you have any questions or concerns about our Privacy Policy, please contact us at privacy@alphareo.com.au